FREQUENTLY ASKED QUESTIONS

WHEN YOU ASK - WE ANSWER

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Check out some of the most asked questions regarding XPEL San Antonio’s line of services. If you don’t find what you are looking for- please do not hesitate to reach out. We are happy to assist you and to help you make the best decision to protect your vehicle and home.

PAINT PROTECTION FILM FAQ'S

What happens if I get a scratch on my film?

Most scratches and dings will self heal with either the heat from the sun, a heat gun or hot water. Unfortunately if you receive a gash in the car’s film that cuts through it, the film can not self heal and that section of film will need to be replaced.

How long will it take to have my car covered with a new clear car bra?

Our process is one that is very detailed to ensure that the results are up to our strict quality control guidelines. You should expect to leave your car with us for 5-7 days.

What should I do if my paint protection film was not installed correctly?

Contact us. We stand behind our product and do what we can to resolve and correct any problems, especially when it comes to the installation of our paint protection films.

VEHICLE WINDOW TINTING FAQ'S

What is the warranty on PRIMETM window tint series?

All XPEL Window tint’s come with a lifetime transferable warranty.

Will it take longer than a day to tint my vehicle?

We can typically have your vehicle tinted and back to you the same day, but please ask our customer service representative to confirm.

Can I wash my car after I have my windows tinted?

Yes. Vehicle Tint is applied to the inside of the car window so washing your car will not cause an issue as long as the seal around the window is secure.

NANO CERAMIC COATING FAQ'S

What does ceramic coating do?

Ceramic Coating does a number of things, but in a nutshell it adds a layer of protection that keeps pollutants from damaging your vehicle’s paint.

Do I still have to wash my car if I have ceramic coating applied?

Ceramic coating will probably reduce how often you need to wash your vehicle. It will also make it easier for you to keep your car clean, but you will still need to wash it from time to time.

How long will ceramic coating last?

Like with most things, your ceramic car coating will last longer if you properly care for it. XPEL Warranty covers your coating for 4 years.

HOME & OFFICE WINDOW FILM FAQ'S

How does security window film work?

Security window film makes it harder for people to break in through windows or glass doors by breaking the glass. The film is thick and holds the glass together, even if it does end up being broken and because the film is attached to the frame it is not easily detached and removed.

What kind of decorative film does XPEL San Antonio carry?

Our decorative film line consists of white out window film, black out film and a frosted white film.

What happens if my film peels or fades?

XPEL’s Home and Office Window Films are backed by an XPEL Warranty. If you have any problems with your window film, please give us a call.

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Your request has been submitted. Please allow 48 hours for us to respond. If you have questions, you can call us at (210) 678.3789.